Frequently Ask Questions
How long does it take to get back to me?
If you call us during business hours we will get back to you within the next 30 minutes if your call is missed or all of our lines are busy. If you call us outside of business hours we will call you first thing the next morning.
If you email us/fill out the contact form during business hours we will get back to you within 30 minutes. If you email us/fill out the contact form outside of business hours we will get back to you that night, or first thing the next morning
Can I pick up wood at your location?
Yes you can, but we strongly advise you to give us a call before hand so we can make sure to have it ready for you. We have wood racks pre measured out for self pickup, but they can be sold pretty fast, so to ensure you aren’t wasting a trip, make sure to call ahead!
How long does a delivery usualy take?
Delivery lead times can vary throughout the year, spring & summer we can get a delivery out the same day or the following day. During the fall & winter season we can usually have a delivery sent out within a few days at tops. If you know you need a delivery on a certain date or for a certain event, give us a call ahead of time as much as you can to allow us to easily meet your deadline!
Where can my wood be dropped off, and will you stack it?
We take your dump instructions over the phone before your delivery gets sent out, you instruct where you would like the wood dumped and we will follow those orders. We do also offer stacking for an additional fee, check out our pricing page.
I don't live near your location, will you still deliver to me?
We deliver throughout Monmouth County New Jersey. If you live outside of that range, just give us a call and we will see what we can do for you. We do have a delivery fee based on how far you are from our yard.
Do you guys sell firewood year round?
Yes. We kiln dry all of our firewood, meaning we have dry ready to burn wood available year round. Come late January & February we are not sold out of wood, and we will be happy to provide you with some quality kiln dried firewood